Got Questions? We’ve Got Answers

What can MCC help me with?

We help you understand your options and connect with mental health, substance use, recovery, and wellness support. This may include outpatient care such as therapy, community-based support for managing mental health challenges and accessing resources, structured mental health or substance use programs for short-term or more intensive support, and treatment or sober living-focused housing options. Services may be virtual, office-based, or provided in the community, and many programs allow you to choose what works best for you.

What if I’m not sure what kind of support I need?

That’s okay. You don’t need to know which service or program is right for you. Tell us what you need help with, and we’ll talk through available options and possible next steps.

How does it work?

Submit a short Help Request and a member of our team will contact you within 3 business days to discuss what you’re looking for and help identify available options.

Who can you currently help?

Our behavioral health network currently focuses on Maryland Medicaid members. We can also help you get started with applying for Maryland Medicaid. Medicare and private insurance options are coming as our network grows. Some recovery housing options may have separate payment requirements.

What does MCC not do?

MCC does not provide treatment directly, emergency/crisis services, ongoing case management, direct financial assistance, or general housing placement at this time. Our housing connections are currently focused on treatment and recovery/sober living options.

Will you share my information?

MCC keeps your information and conversations private. We only share your information with a provider or program with your permission, unless disclosure is required by law or necessary to address a serious safety concern.

Does MCC guarantee that I’ll be accepted into a program?

No. We help identify and connect you with possible options, but eligibility, availability, coverage, admission, and placement are determined by each provider or program.

What if I need help right away?

MCC is not an emergency or crisis service. For an emergency, call 911. For mental health or substance use crisis support, call or text 988.

What Can We Help You Navigate?

MCC currently helps individuals explore and connect with resources related to:

• Mental Health Care • Therapy & Counseling • Medication Management •

• Substance Use Treatment • Recovery Support • Community-Based Behavioral Health Services •

• Recovery & Sober Living • Maryland Medicaid Application Support •

Available resources vary based on location, eligibility, insurance coverage, and individual program requirements.